Redmoor-ELC Celebrates Its Partnership With Contract Award, Supporting The Spread Of Video Group Clinics Across NHS In Wales

Award winning group consultations practice development support specialist The Experience Led Care Programme (ELC) and digital health and technology company Redmoor Health have brought together their respective expertise and experience to launch a new partnership business, The Redmoor-ELC Partnership. Their focus is spreading person-centred digital care and solutions. As the driving force and pioneers behind the development of video group clinics, they are celebrating the Partnership’s recent formation with an important new contract win from the Welsh Government to deploy a video group clinics development support programme to primary, community, and secondary care in Wales.

Redmoor-ELC co-founders, Redmoor’s MD Marc Schmid and ELC’s Georgina Craig are excited about the potential opportunities created by their new partnership, which has an ambitious vision, that sees the partners combining their resources, expertise, and energy to deliver innovative digital practice development programmes, combined with person-centred tech solutions to meet the growing demand for digital transformation and innovative digital care pathways in the NHS.

Commenting on the Welsh contract award for deploying video group clinics, Marc Schmid said:

“Digital technology already plays an important role in delivering health and social care in Wales. We are delighted to be working with our Welsh healthcare colleagues and the Welsh Government to support their latest plans to introduce the video group clinics programme and patient care pathways across all three parts of the NHS.

This first of its kind spread programme means that people across Wales will be able to access the benefits of video group clinic care and support, whichever clinician they need to see in whatever setting, from the safety and convenience of their own home. Over the coming months, Redmoor-ELC will deliver a comprehensive support programme at pace, with all the practice development and technical support required for clinical teams in general practice, in the community and in hospital outpatient departments to run video group clinics securely and safely.”

Commenting on the launch of the Redmoor-ELC Partnership, Georgina Craig said:

“COVID-19 has changed the way clinicians deliver patient care and accelerated the spread and application of digital healthcare and technology. Redmoor Health and ELC have been at the forefront of this change and partnered with NHS England and Improvement and others on a number of important enabling spread programmes.  We know that our combined expertise of driving person centred change and supporting clinical teams and their patients to introduce digital healthcare solutions like video group clinics delivers game changing benefits and improves outcomes.

Looking ahead over the next 12 months, we recognise that COVID-19 restrictions and social distancing will continue to challenge the safe delivery of patient care. We believe that whatever way care is provided, it must be person centred. That means designing a great experience for clinical teams and for patients.  

Our ambition is to work in long term partnership with health care organisations and the NHS to design and accelerate spread of innovative person centred digital healthcare solutions that address emerging challenges and put what matters to people at the centre of the digital care experience. Because of our unique combination of skills and experience, we know our NHS partners will be well placed to anticipate future developments in health technology and succeed in achieving person centred change that sticks.  

Redmoor-ELC has proved its ability to scale person centred innovation (video group clinics) in England. Moving forward, we will be extending and tailoring our digital practice development support offer to many other aspects of care.”

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